Live webinar
Live webinar
Genesys will launch a full-service Cloud region in Singapore on AWS in late November 2025. Learn how this strategic investment will enable your organisation to accelerate its evolution to an Agentic Orchestration platform, meeting critical demands for speed, trust, and compliance.
Genesys is proud to announce the launch of a full-service Genesys Cloud® region on Amazon Web Services (AWS) in Singapore — a milestone that is set to enable organisations to deliver smarter, faster, and more personalised customer experiences.
From financial services and healthcare to government and beyond, industries across Asia will gain access to the most advanced customer engagement platform — built to scale, secure by design, and powered by AI.
Join Genesys Head Solutions Consulting Asia – Glendon Wong, Genesys APAC Commercial Operations Director – Louis Teoh, and Twimbit CX Principal Advisor – Shivanu Shukla as they share how this strategic investment will enable your organisation to meet evolving customer demands for speed, trust, and compliance.
Strategic Outlook: The future of CX in Asia
How to Navigate PDPA Compliance and Trust
Overcoming Legacy & Regulatory Roadblocks
Achieving Lower Latency and Greater Resilience for Regulated Industries
Glendon Wong
Head Solutions Consulting Asia,
Genesys
Louis Teoh
APAC Commercial Operations Director,
Genesys
Shivanu Shukla
Principal Advisor,
Customer Experience,
Twimbit