Live webinar

Elevate Customer Experience with Apple Messages for Business on Genesys Cloud

Engage your customers in the Apple ecosystem they already love – with secure, rich and intelligent digital experiences powered by Genesys Cloud.

3 December, 2025 at 12 noon AEDT | 9 am SGT

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Join us for an in-depth look at how Apple Messages for Business, powered by Genesys Cloud, is transforming digital customer engagement. In this webinar, you will discover how to meet customers where they are: right in their native Apple ecosystem.

We will explore how businesses can use Apple Messages for Business to provide secure, rich, interactive experiences that go beyond simple text exchanges, from scheduling and payments to real-time support.

Learn how Genesys Cloud unifies these interactions with AI, routing and analytics to empower agents, improve response times and strengthen customer loyalty.

This webinar is perfect for:

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CX and contact centre leaders looking to innovate digital engagement

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Marketing and engagement teams focused on customer loyalty and retention

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Tech leaders looking to integrate Apple Messages for Business into their CX strategy

Meet the Speakers

Anthony Romero

Product Marketing Director, Genesys

Sanoj George

Staff Product Manager, Genesys

Katie Ritz

Sr. Director, Product Management, Genesys