Bytes & Brews 2025 Webinar

The Data Blueprint: Unlocking AI-Driven CX Success

Explore how high-quality data serves as the foundation for exceptional AI-powered Experience Orchestration. This event highlights how actionable insights transform data into seamless, personalised journeys while emphasising the importance of ethical data management and transparency.

07/02/2025 1:00 PM SGT | 10:30 AM IST | 3:00 PM AEST

Duration: 1 hour

Unlock Data-Driven Experience Orchestration

Join us to explore how high-quality data is essential for AI-powered experience orchestration. Learn to transform data into personalised journeys, emphasising ethical management and transparency.

Key insights include:

How to transform data into AI-powered, scalable CX solutions
Strategies for ethical data management and trust-building in AI systems
Best practices for leveraging data insights to drive personalisation customer satisfaction

Whether you’re looking to modernise your strategy or deepen your understanding of data-driven CX, this virtual event will equip you with the necessary tools and knowledge to elevate your experience orchestration.

Learn More about Bytes & Brew →

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Meet the Speakers

Shivanu Shukla
Principal Advisor, CX
Twimbit

Louis Teoh
Regional Director, Commercial Operations & Strategy
Genesys