Join us for a unique and inspiring event series, “Bytes & Brews,” where the worlds of technology, innovation, and meaningful connections merge seamlessly over coffee or craft brews. This event is designed to provide a refreshing twist to your traditional networking and learning experiences.
“Bytes & Brews” is not just an event; it’s an opportunity to expand your horizons, learn from experts, and connect with a community passionate about CX, technology, and innovation. We look forward to welcoming you to this unique blend of bytes and brews!
Kindly note that all registration will be subjected to approval.
Gain valuable insights from industry experts and analysts during the analyst presentation, panel discussion, or customer story segment.
Participate in the CX Games to test your knowledge and engage in hands-on learning about customer experience.
Connect with like-minded professionals over brewed coffee or beer, share experiences, and build meaningful relationships.
If you are interested in learning more about this event series or would like to become a sponsor, please email AsiaMarketing@genesys.com.
Agenda
Registration & networking over crafted brews |
30 mins |
Analyst Presentation, Panel Discussion, Customer Story |
90 mins |
CX Games |
30 mins |
More networking over brews |
30 mins |
|
Agenda shown serves purely as a guide and is subjected to changes according to topics and situation. |
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Celine Chan
Deputy President, CCAM
Chomchana (Chom) Trevai
Head of AI and Machine Learning, ASEAN, AWS
Louis Teoh
Regional Director, APAC Commercial Operations, Genesys
Manoj Menon
Founder, twimbit
Phillip Townsend
Strategic Director, Innovation, APAC, Genesys
Prerna Pant
Director, Global Innovation-Social, Genesys
Shivanu Shukla
Principal Advisor, CX, twimbit
Sidartha Rakuram
Software Engineer, Astro
Vigneswaran Sivalingam
Country Director, Malaysia, TDCX
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
