AI in financial services:

Driving secure, smart interactions

Customer expectations are rising—and so are the stakes. Join experts from Pindrop and Genesys to uncover how financial institutions are using AI to create smarter, more compliant, and customer-centric experiences across the entire financial journey.

Why watch?

Streamline core banking processes: Discover how AI improves efficiency and personalisation across critical moments like onboarding, loan servicing, and customer retention.
Boost efficiency and satisfaction: Learn how leading FINS organisations are increasing flexibility, improving outcomes, and elevating customer satisfaction through intelligent automation
Enhance compliance and fraud detection: See how Agent AI helps financial institutions proactively support regulatory compliance and identify suspicious activity in real-time.

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Meet the speakers

David Porter
Vice President, Global Financial Services Industry Practice
Genesys

Amit Gupta
Vice President of Product Management
Pindrop