By industry
Retail
Personalise the shopping experience with a connected journey.
Financial services
Transform banking engagement with seamless experiences across channels.
Government
Deliver on the promise of digital government.
BPO
Stay competitive and deliver positive outcomes for your customers.
AI for Customer Experience Webinar Series
9th, 16th, 23rd, and 30th May, Thursdays at 9am SGT / 11am AEST / 1pm NZT
In today’s dynamic business landscape, embracing artificial intelligence (AI) is key to staying competitive and driving efficiency. Join our webinar series to discover how AI is reshaping industries, unlocking new avenues for innovation, and delivering exceptional results.
Series highlights include:
Secure your spot for sessions of the AI for CX Webinar Series:
9 May: Customer spotlight: AI to positively impact the student and employee experience at WSU – learn more
16 May: Artificial Intelligence for CX: Keeping it real – learn more
23 May: Genesys AI in Action – learn more
30 May: Mapping out AI Value – learn more
Dave Flanagan
Head of Digital and AI
Nexon Asia Pacific
Jarryd Tuyau
Principal Solution Consultant
Genesys
Megan Gordan
Principal Professional Services Consultant
Genesys
Melissa Hatherly
Practice Adoption Advisory, Contact Centre Project
Western Sydney University
Mike Marshall
Principal Solution Consultant
Genesys
Poonam Nair
Senior Customer Success Manager AI
Genesys
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
