4/4: AI for Customer Experience Webinar Series

Mapping out AI Value

Explore practical AI applications for boosting customer loyalty, enhancing employee experience, and swiftly realising AI value without complex data science or development requirements.

On-Demand Webinar

Getting value from AI tools shouldn’t take an army of data scientists and developers. It should be easy, fast and reliable. In this session we’ll discuss how to take a practical approach to applying and using AI to build customer loyalty, elevate the employee experience and realise the value of AI faster.

In this session our discussion points cover how to:

  • Identify use cases for AI in your business to deliver great experiences
  • Map AI capabilities to real life use cases and understanding true value

Join us for more sessions of the AI for CX Webinar Series:

9 May: Customer spotlight: AI to positively impact the student and employee experience at WSU – learn more

16 May: Artificial Intelligence for CX: Keeping it real learn more

23 May: Genesys AI in Action – learn more

Meet the Speakers


Poonam Nair
Senior Customer Success Manager AI


Megan Gordan
Principal Professional Services Consultant