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L. Angel Henry is an experienced IT leader who's passionate about infusing Agile processes and principles everywhere. As a Transformation Strategist, Angel draws from her 20-year IT career in pharmaceutical and healthcare to coach and advise project managers, product owners, Scrum masters and business analysts that lead cross-functional, multi-cultural, international teams. Known as the "Agile Enthusiast,” Angel believes that the practice of an Agile mindset can be utilized to solve complex business problems to achieve the highest value for customers. Angel’s passion for diversity in the field of IT and research of how women and minorities are often missing from the C-suite will enable IT leaders to help advance the conversation of inclusion. Angel is a recognized leader in the IT community as a mentor to interns, young women and minorities by accurately sharing her career journey to encourage others along their personal and professional career paths.
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
