1/4 Genesys Cloud CX series:

Simplicity from the start: Genesys Cloud CX

On-Demand Webinar

Genesys Cloud CX is transforming the contact centre industry by delivering innovation to companies of all sizes, everywhere. There’s a reason it’s a leading platform for seamlessly integrating voice and digital channels — empowering agents, delighting customers and creating better business outcomes overall.

Join this 20-minute introduction to see what day one with Genesys Cloud CX looks like.

  • See how easy it is to use real-time analytics to manage queues, coach employees and drive better results.
  • Learn how administrators can simplify tasks, like scheduling, script creation and more.
  • Explore the ease with which agents can request schedule changes, see performance metrics and manage all channels from a single screen.

Future virtual events in the Genesys Cloud CX series

1 September: Seamless agent experience – learn more

22 September: Simplifying the life of a Supervisor – learn more

13 October: A visionary workforce engagement solution – learn more

Meet the Speaker

Roger lang   anz

Roger Lang
Sr. Solution Consultant, ANZ

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