Simplicity from the start: Genesys Cloud

Genesys Cloud is transforming the contact centre industry by delivering innovation to companies of all sizes, everywhere. There’s a reason it’s a leading platform for seamlessly integrating voice and digital channels — empowering agents, delighting customers and creating better business outcomes overall.

Join this 20-minute introduction to see what day one with Genesys Cloud looks like.

• See how easy it is to use real-time analytics to manage queues, coach employees and drive better results.
• Learn how administrators can simplify tasks, like scheduling, script creation and more.
• Explore the ease with which agents can request schedule changes, see performance metrics and manage all channels from a single screen.

Meet the Speaker