3/4 Genesys Cloud CX series:

Genesys Cloud CX: Simplifying the life of a Supervisor

On-Demand Webinar

Your contact centre is your brand’s direct line to customers. If your contact centre technology gives agents headaches and creates disjointed customer experience, it’s time for a change.

Join this 20min live demo of Genesys Cloud CX and experience a supervisors view

  • Setting up agent based on skills
  • Setting up and managing call flows
  • Applying quality management
  • Helping agents and customers real-time
  • Reports and analytics

More virtual events in the Genesys Cloud CX series

11 August: Genesys Cloud CX Demo – “The Basics”- learn more

1 September: Seamless agent experience – learn more

13 October: A visionary workforce engagement solution – learn more

Meet the Speaker

Annemarie hodgson   anz copy

Annemarie Hodgson
Senior Solution Consultant, ANZ
Genesys

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