On-Demand Webinar
Join us for this online event as we take a deep dive into what drives customer satisfaction and what drives customers to leave! Based on a survey of over 8000 consumers across the Asia Pacific region, hear insights on what is considered good (and bad) customer service. Get ahead of the top emerging CX tech trends of 2020 and understand how you can get the most impact from them while aligning with consumer preferences.
Join this webinar to understand:
Dave Flanagan
Director, Digital &
Conversational AI, ANZ
Genesys
Jean-Marc Provost
Director, Digital &
Conversational AI, APAC
Genesys