Deliver faster, better support from your startup call centre

Take your startup’s customer service to the next level. Choose cloud contact centre software that helps you provide faster, better service.

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Customer service and call centre solutions that grow with your business

Whether you think of your company as a startup or a growing small business, you’re probably looking to the future. Eventually, you’ll outgrow that basic phone system. You’ll need an easy way to connect your service teams with your customers on the communication channels they prefer — like live chat, email and messaging apps. It’s time for customer service that differentiates your business. Time and resources are precious in any company — especially a growing one. An all-in-one solution for voice and digital channels widens your reach to achieve the efficiency you need.

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Deliver customer support that lets your business thrive

Connect, respond, react — all in real time — for business that moves at the speed of your customers. Take your customer support from phone to omnichannel capabilities with a polished, cohesive experience your customers (and employees) will love.

All-in-one tool

Your customer service agents need a tool that creates cohesive conversations. Eliminate communication silos and consolidate systems so everything’s less expensive and easier to manage. An all-in-one solution handles all your inbound and outbound communication needs.

Power to grow

Small businesses have big plans. A modern cloud solution provides a technology platform that keeps you nimble, secure and ready for your next business milestone. You get consistent support at a predictable cost and the flexibility to add users and functionality when you need.

Simple administration

When you’re starting a call centre, you need a solution that you can get up and running quickly — no developer required. Designed to be easy from deployment through customisation, the Genesys Cloud CXTM call centre equips your team to work smarter, not harder. Spin it up fast. Then integrate the tools you use most

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Everything you need in a scalable contact centre solution

Any channel

Meet your growing customer base on the platforms they use most. Send emailschat with customers, connect on social media, and more — all from a unified call centre desktop for ultimate cohesiveness.

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Simple voice

Voice capabilities are an integral part of any customer service strategy. From IVR to voicebots that use natural language understanding (NLU), you get powerful tools that facilitate great conversations for higher customer satisfaction.

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Resources for rapidly growing businesses

Set up your startup call centre

The Genesys Cloud CX platform was designed with your startup call centre in mind. Now, you can grow faster and connect more easily with the customers that need your products or services.

See Genesys in action by requesting a free demo today. You’ll discover how our cloud contact centre software can help you manage your startup’s change, simplify your customer service and give you time back to focus on what matters most.

Thank you for your interest.

We’ll contact you directly to set up a date and time that works with your schedule.

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