The essential checklist for Genesys on-premises customers moving to the cloud

To meet rising customer expectations and manage existing contact centre operations, you need the right solutions, infrastructure and provider in place. On-premises systems aren’t always the most efficient way to achieve your goals and outcomes.

The best path forward is moving to a cloud solution that ensures you always have the latest technology. Plan your journey with this comprehensive migration checklist that includes insights for:

  • Identifying your business goals and outcomes
  • Evaluating deployment options
  • Understanding your technology needs and priorities
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