Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Watch the opening keynote live

Workforce engagement management (WEM)

Workforce engagement management (WEM) refers to the processes and tools used to monitor and improve employee engagement, satisfaction and performance. It focuses on aligning employees’ personal goals with organisational objectives to enhance productivity and retention.