It’s a better time than ever to move to Genesys Cloud.
For a limited time only – you can get started on
Genesys Cloud for up to 50% off the price.
We know it can be challenging to make changes to your call centre solution provider, but we want to help by providing a solution that makes that decision easy, at a lower cost than ever before.
“Genesys has a clear pricing, wide range of functionalities supported by a professional. It is a reliable brand which is a great fit for a transformative digital start-up bank like ours.”
- Eugene Plotitsa, COO, Tonik
“By deploying Genesys, Tokopedia Care seeks to speed up daily operations, especially with higher system availability and reliability. We also look forward to their resource capability to innovate together in providing the best customer experience for our 100+ million monthly active users.”
- Didik Suwanto - Head of Customer Engagement at Tokopedia
Speech-enabled IVR includes a simple drag-and-drop editor for setting up menus, keywords, and robust multilingual support.
Access real-time and historical views, historical reporting, and up to the second analytics and performance dashboards.
Inbound voice uses your company’s defined business priorities to segment and rank interactions.
Pre-built integrations, developed and supported by Genesys, are quick to deploy and easy to configure.
Execute dial modes and campaign tactics that keep agents productive, costs low and contact rates high.
Boost productivity with built-in chat, document sharing and video conferencing — perfect for the at-home workforce.
*Digital upgrade add on licenses available for email, messaging, web chat and more
USD $45 monthly
Pay for logged in user. Best for predictable agent staffing at the best available price.
USD $60 monthly
Pay for simultaneous users. Best for brands with agents across multiple shifts and multiple peak times in a 24-hour period.
Deploy and see value in the Genesys Cloud application faster than you thought possible. It’s easy to use and quick to deploy.
Turn on additional functionality without the complexity. It’s all-in-one so you can add digital, workforce management and AI.
Take advantage of a product with the most R&D spend behind it. You get continuous innovation with no downtime.