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Better Together: One Genesys Stories on Equality for All

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Better Together: How the COVID-19 Pandemic Has Impacted Working Women

The COVID-19 pandemic has left a mark on all of us. And as we reflect on Women’s History Month, it’s important to...

Emily Mosier

08/03/2022

Celebrating Our Innovators: 2021 International Women’s Day

Today, March 8, marks International Women’s Day and I’m excited to join the world in celebrating women’s achievements and...

Tony Bates

08/03/2021

Better Together: Defining an Equitable Future

Diversity and equality are words we shouldn’t have to write about; they should be a way of life. Unfortunately, this isn’t...

Susan Belgrave

26/01/2021

Everyone Belongs to Our Sustainability Journey

Last month, I was introduced as the new Global Sustainability Officer and, as the first person to hold this title at Genesys, I...

Bridgette McAdoo

05/01/2021

Genesys Celebrates 30 Years of Innovation

This week, 30 years ago, Genesys was incorporated as a company in San Francisco. We’re grateful to all our customers,...

Tony Bates

22/10/2020

The Power of Global Diversity, Equity and Inclusion at Genesys

Eric Thomas recently began his new role as Global Diversity, Equity and Inclusion Officer at Genesys. I spoke with Eric to get a...

Chris Muckridge

20/07/2020

Genesys Cloud CX

Every year, Genesys^® orchestrates billions of remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^℠ so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty.