Actionable AI Series

Actionable AI Series – Your roadmap to AI in the Contact Centre (Part 2)

Discover how AI can revolutionize contact centres through our webinar, highlighting Genesys AI’s capabilities, customer insights, and a live Q&A

On-Demand Webinar

The rise of AI in contact centres presents an unprecedented opportunity for organisations to gain a competitive edge. The interest in AI has never been higher, and the need to prepare for its integration is paramount. Join us for an insightful webinar series as we delve into the transformative realm of AI in the contact centre space, paving the way for organisations to stay ahead and harness the power of AI to personalise your customer’s end-to-end journey. Reserve your spot now to learn more on:

  • Genesys AI focusing on self-service options, automation advacements, agent empowerment capabilities
  • Customer insights/stories highlighting the transformative power of AI
  • Live Q&A

Check out the previous Actionable AI webinar session: Actionable AI Webinar Series – Your roadmap to AI in the Contact Centre (Part 1)

Meet the Speakers

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Carl Jones
Director Digital and AI Specialists, APAC

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Alfie Castro
Solution Consultant, APAC