Webinar On-Demand

Move Your Contact Centre to the Cloud with Confidence

Build an ironclad business case for moving to cloud

Sep 27, 2022 11:00 AM BST

The future is agile. And it’s in the cloud. 

Today’s experience economy demands unprecedented adaptability. New channels emerge. Customer expectations shift. And it’s easier than ever for digital-first brands to grab attention – and your loyal customers. And with today’s economic uncertainty, customer experience transformation is more urgent than ever.  

None of that makes preparing to move your contact centre platform to the cloud any simpler. 

But you might be more ready than you think. Join us to explore ways to manage change and migrate to the cloud with confidence. 

Here’s what you can expect: 

  • Identify the business priorities driving cloud migrations  
  • Learn how cloud migration can increase the efficiency of your existing resources and actually generate cost savings 
  • Understand how to calculate a comprehensive TCO and ROI analysis to view the full potential of your cloud investment 
  • Walk through critical strategies for building a business case for CX transformation  
  • Get tips that will help secures executive buy-in 
Adrianbethell250

Adrian Bethell
Senior Principal Business Consultant
Genesys

Kyle saric cr

Kyle Saric
Senior Solution Consultant
Genesys

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