Xperience UKI 2024 | 18 June 2024 London, UK Register now

CX Innovations Series

Live Q&A: Pains and gains of moving your contact centre to the cloud

You know that moving your contact centre from on-premises to the cloud is the right choice for your business. But you might still have some questions.

In this live Q&A session, Genesys experts will answer your questions about the pains and gains of moving to the cloud. Get answers to common questions Genesys on-premises customers ask about moving to the cloud, including:

  • Why would I go to the cloud when my on-premises solution seems rock solid?
  • What does the process look like?
  • How will my contact centre change — from features to operations?

Once you register, submit your own questions for the live Q&A. Tell us your challenges and we’ll address them during the session.

Meet the Speakers

Derek adams circle.jpg

Derek Adams
Senior Product Marketing Director
Genesys

Mike szilagyi

Mike Szilagyi
Senior VP, Product Management
Genesys

Janelle

Janelle Dieken
SVP, Solutions and Product Marketing
Genesys

Alex ball webinar image

Alex Ball
VP, Sales
Genesys

Lauren lawrence webinar image

Lauren Lawrence
Sr. Dir. Global Professional Services Operations
Genesys