Integrate Microsoft Teams with Genesys Cloud

With more employees working from home, businesses must adapt. Keeping employees connected and engaged is a challenge. This has led to an uptick in collaboration tools like Microsoft Teams.

The Genesys Cloud^TM integration with Microsoft Teams lets employees collaborate and empowers them to deliver great customer experiences — from anywhere.

In this on-demand demo, you’ll learn how a single collaboration interface can:

• Boost agent productivity
• Improve first-contact resolution
• Drive personalised experiences
• Build customer loyalty

We’ll also highlight the native integration between Genesys Cloud and Microsoft Teams. And, for a limited time, you can get free integration of Microsoft Teams and the Genesys Cloud platform. Learn more.

Meet the Speakers