Demo Webinar

Integrate Microsoft Teams with Genesys Cloud CX

Simplify communication and collaboration for great customer experiences

With more employees working from home, businesses must adapt. Keeping employees connected and engaged is a challenge. This has led to an uptick in collaboration tools like Microsoft Teams.

The Genesys Cloud CXTM integration with Microsoft Teams lets employees collaborate and empowers them to deliver great customer experiences — from anywhere.

In this on-demand demo, you’ll learn how a single collaboration interface can:

  • Boost agent productivity
  • Improve first-contact resolution
  • Drive personalised experiences
  • Build customer loyalty

We’ll also highlight the native integration between Genesys Cloud CX and Microsoft Teams. And, for a limited time, you can get free integration of Microsoft Teams and the Genesys Cloud CX platform. Learn more.

Meet the Speakers

Christopher connolly

Chris Connolly
Vice President, Solution Strategy
Genesys

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Mike Ammerlaan
Director, Product Marketing
Microsoft 365 Ecosystem

Trey buck webinar image

Trey Buck
Senior Product Manager
Genesys

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