Learn from an early AI adopter about their transformation to Genesys Cloud and their experience with Genesys Copilot. Hear about their transformational journey, best practices and lessons learnt.
June 12, 2025 – 3pm BST
Zoom (Online)
Eir Ireland has been a Genesys customer for more than 15 years. In 2021, eir migrated from Genesys Engage to Genesys Cloud as part of an organisation-wide transformation and simplification programme.
Now benefitting from the scale and flexibility of Genesys Cloud, eir is rapidly innovating to improve customer and employee experiences.
Join this live reference forum with John Connors, Director of Operations at eir to learn:
During this live forum you’ll be able to engage and ask questions. You are welcome to participate.
While we get the webinar recording ready, here are some ways to keep exploring and stay connected.
Don’t miss out on future customer reference forums – watch this space to see up and coming sessions
Claire Beatty
EMEA Customer Advisory Senior Director, Genesys
John Connors
Director of Operations, Eir Ireland
