Optimising the Patient Experience – Survey report from Genesys & GovNews Now

Optimising the Patient Experience Survey 2016 identified some thought-provoking and common themes. Download your copy for insight into:

  • Challenges around providing a patient-centric care
  • Understanding patient expectations for healthcare service quality
  • How increasing patient demand is driving change
  • How to enhance patient engagement and satisfaction​
  • The benefits of multichannel/omnichannel choice to improve health outcomes
Optimising the patient experience rp 3d qe

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