Genesys & AWS in Public Sector

Earn Citizen Trust with leading CX solution built on a cloud platform you can trust

Bring citizen interactions and services up to the standards of private sector companies. Genesys Cloud CX, built 100% on AWS, provides government agents with information that enhance inbound interactions and lead to proactive outreach. Together, Genesys and AWS can help government agencies deploy solutions that improve efficiency, increase effectiveness and allow you to meet your core business objectives.

  • Learn how government agencies are using Genesys Cloud CX to enhance the customer experience in government. Complete the Download Now form to explore customer case studies from Housing Direct (a government agency in Australia) and Integral Health.
  • Learn about best practices and how to improve the citizen experience of your government organisation and the role of AI in your contact centre strategy. Complete the Download Now form to access the latest thought leadership papers.
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