BFSI in the age of the connected customer

An industry snapshot

Change is an inevitability, and digital was already ripping up the rule book, before all the economic disruption changed the way most customers engage with BFSI. More than 59 million people in the UK now use a smartphone, democratising access to fast, connected, and on-demand services across all industries.  BFSIs can no longer underestimate the demand for digital interactions.

Download the full report to learn:

  • What are the biggest customer trends in BFSI today
  • How organisations in the industry can act and respond effectively to current changes

Download the report

Bfsi in the age of the connected customer 3d ebook