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A global company, working together

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United States

The US is home to the largest Genesys employee population with nearly 3,000 team members. Almost 2,000 of them work remotely. Our office locations include Menlo Park in the San Francisco Bay area; Boston; Indianapolis, Ind. and Durham, N.C., and we offer great amenities for teams to gather, work and collaborate.

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India

Chennai is our second-largest office in the Asia-Pacific region and our largest engineering team location with approximately 500 employees — half are software engineers working on product development.

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Ireland

Our Galway office employs 300-plus team members, the majority of whom are software engineers with a focus on artificial intelligence and machine learning. This is our largest office in the Europe, Middle East and Africa region. And it’s the current sponsor of its local Connacht Rugby team.

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Hungary

Our newest location has 75-plus team members. It’s in the heart of Budapest, close to the train station, dining and open-space areas, with Eiffel Park just outside the building. It includes 11 scrum/team rooms, a cafe, large board room, a training room, multiple meeting rooms and a game area.

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United Kingdom

Our office located in London is home to nearly 300 employees working across multiple departments. It has great amenities like a biweekly breakfast, along with many other things for our teams to enjoy. It also has group workspaces for collaboration and customer demos.

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Philippines

Our largest office in the Asia-Pacific region with approximately 560 employees opened in 2017 and expanded in 2019. The office includes a break room with arcade games, basketball and billiards. Manila is also home to our second largest Customer Services and Success team.

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Israel

Genesys Israel is an R&D Center of Excellence. With a growing office based out of Tel Aviv, it offers a flexible and energetic work environment. Crucial to the development of Genesys Cloud, its departments include Workforce Engagement Management and Digital.

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Brazil

Home to over 100 employees, our Sao Paulo office is our largest in Latin America. Recently refurbished offices are complete with a cafe, foosball table, collaboration/meeting rooms and private workspaces with a great view of the Pinheiros River.

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Please note that recruiters will never ask for sensitive personal or financial information during the application phase.

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About Genesys

Every year, Genesys® orchestrates billions of remarkable customer experiences for organisations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organisations can realise Experience as a Service®, our vision for empathetic customer experiences at scale. With Genesys, organisations have the power to deliver proactive, predictive, and hyper personalised experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

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