10/08/2026
London, 8 October 2026 — Genesys®, a global leader in agentic orchestration for customer experience (CX), today announced it has been recognised by Great Place To Work® and Fortune Europe as one of the Fortune 100 Best Companies to Work For™ Europe for 2026.
The 100 Best Companies to Work For Europe list is a comprehensive recognition for business excellence and employee experience, based on Great Place To Work’s proprietary Trust Index™ Survey. Great Place To Work evaluates confidential feedback from employees, validating against HR data from participating companies. Only companies with consistently high survey responses from employees — regardless of their role, department, or status in the company — are honored with placement on the list.
Eligible companies have 500 or more employees and were represented on at least one national Best Workplaces™ List published by Great Place To Work in Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Türkiye, and the United Kingdom during 2025 or early 2026.
“At Genesys, we believe exceptional experiences start from within, with a culture built on trust, belonging, and opportunity,” said Robert Frank, Vice President of Human Resources EMEA at Genesys. “Our teams in Europe play pivotal roles in the company’s success, from sales, marketing, and customer success to product development and business support. By empowering our people to grow, collaborate and bring their best ideas forward, we’re building the kind of workplace that enables both our employees and our business to thrive.”
Earning a spot on the list is an indicator of high levels of trust across the organisation, with more employees reporting a consistently positive experience at work.
“Congratulations to the 100 Best in Europe,” says Michael C. Bush, CEO of Great Place To Work. “From across the continent, these companies are the most trusted by their people, and in turn enjoy higher levels of agility, innovation, and performance.”
“In a year of non-stop disruption, these companies didn’t retreat to old formulas; they doubled down on trust,” says Grethe Schepers, lists director, Europe at Fortune. “Congratulations to every workplace on our list for proving that a people-first culture is your greatest asset for navigating change.”
Genesys culture and commitment to creating a positive employee experience are frequently recognised, most recently with Great Place To Work Certifications across Europe in 2025, including in France, Germany, Hungary, Ireland, Spain, and the United Kingdom.
About Genesys
Genesys® empowers more than 8,000 organisations worldwide to create the best customer and employee experiences. Genesys Cloud™ is the Agentic Orchestration Platform that securely connects people, systems, data and AI across the enterprise with built-in governance and control. As a result, organisations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.ai.
© 2026 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud and Genesys Cloud CX are trademarks, service marks and/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.
About the Fortune 100 Best Companies to Work For Europe
Great Place To Work selected the 100 Best list by gathering and analyzing more than 1.5 million confidential survey responses representing the experiences of over 2.4 million employees in the region. Of those, 1.2 million responses came from companies eligible for this list, and this ranking is based on that feedback. Companies must be Great Place To Work Certified™, have 500 employees or more, and be recognized on at least one national Best Workplaces list in Austria, Belgium, Cyprus, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, the Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Türkiye, and the United Kingdom during 2025 or early 2026. Organizations are assessed on their efforts to create generous, supportive, high-performance work experiences for every employee in the organization.
About Great Place To Work
As the global authority on workplace culture, Great Place To Work, a UKG company, brings 30 years of groundbreaking research and data to help every place become a great place to work for all. Its proprietary platform and Great Place To Work Model help companies evaluate the experience of every employee, with exemplary workplaces becoming Great Place To Work Certified and receiving recognition on a coveted Best Workplaces list.
Follow Great Place To Work on LinkedIn, X, and Instagram, and sign up for the Great Place To Work LinkedIn newsletter, Culture Edge, to get the latest research on what drives business success.
About Fortune Media
Fortune is a global multi-platform media company built on a legacy of trusted, award-winning reporting and information for those who want to make business better. Independently owned, Fortune tells the stories of the world’s biggest companies and their leaders as well as a new generation of innovators who are moving business forward. Digitally and in print, Fortune measures corporate performance through rigorous benchmarks and holds companies accountable in regions around the world. Its iconic rankings include Fortune 500, Fortune Global 500, Most Powerful Women, and World’s Most Admired Companies. Fortune builds world-class communities by convening industry thought leaders for exclusive summits and conferences, including the Fortune Global Forum, Fortune Brainstorm Tech, and Fortune Most Powerful Women. For more information, visit fortune.com.
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