Unified Communications + Collaboration
A match made in the cloud.
The right combination of business collaboration and VoIP Phone system.
Your business doesn’t need a PBX replacement. You need business communication and collaboration software for engaging people, partners, vendors and customers.
PureCloud Communicate combines traditional IP PBX functionality with features like video conferencing, screen sharing, dynamic team chat, rich employee profiles and document management.
It all works together in one user interface.
Make your employees “agents” of customer happiness.
Bad collaboration tools and poor employee communication leads to frustrated customers. You don’t have to be a contact centre to care about good customer service. We think one customer going to voicemail is one too many. That’s why PureCloud Communicate is included in PureCloud.
Don’t be bound by location or hardware.
Your California team needs to dial into the London office conference phone to join a meeting. Japan and Sydney teams need to connect remote workers for training on video. You need to manage multiple phone numbers for office locations across the state and update IVR greetings and office hours for all your sales and service locations.
How do you pull all of this together?
Unite your workforce and save time while doing it.
PureCloud Communicate video conferencing, group chat rooms and conference calling gets everyone in the right channel and to the meeting. Flexible administration in PureCloud auto attendant designer-Architect, allows you to create custom IVR functionality that fits your business needs without professional service or downtime.
Free Cloud Phone and Support for Multiple Endpoints
Whether you use an IP phone, a mobile phone or a soft-phone, PureCloud supports a variety of options to best suit your needs. PureCloud Communicate and collaboration software even includes an industry leading browser-based WebRTC soft-phone.
Ditch your phone and plug in your headset.
Get Started with PureCloud
Does your office phone...
- Know who’s a customer, vendor or colleague?
- Care how many times someone has called?
- Share a screen or attach a document?
- Tell you who they work with and their position?
We built a better business phone that's really not a phone at all. Go cloud and leave your local phone provider behind.
The PureCloud Edge gives you flexibility to integrate telephony carriers or any third party PBX.
If the Internet goes down, you can still answer the phones with PureCloud Edge remote survivability and disaster recovery. Your auto-attendant, DID, extension dialling, voicemail, consult, transfer, fax and local conferencing will still be up and running.
Geek out over all the PureCloud Edge telephony features by visiting the PureCloud resource center.