2/4 Genesys Cloud CX series:

Genesys Cloud CX: Seamless agent experience

On-Demand Webinar

Your contact centre is your brand’s direct line to customers. If your contact centre technology gives agents headaches and creates disjointed customer experience, it’s time for a change.

Join this 20min live demo of Genesys Cloud CX for an agents view of:

  • Logging in & starting the day
  • Managing omni-channel interactions
  • Mapping the customer journey
  • Putting the customer first with a personalised experience

More virtual events in the Genesys Cloud CX series

11 August: Genesys Cloud CX Demo – “The Basics” – learn more

22 September: Simplifying the life of a Supervisor – learn more

13 October: A visionary workforce engagement solution – learn more

Meet the Speaker

Brett dal santo   anz

Brett Dal Santo
Sr. Solution Consultant, ANZ
Genesys

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