2/4 Genesys Cloud CX series:

Genesys Cloud CX: Seamless agent experience

On-Demand Webinar

Your contact centre is your brand’s direct line to customers. If your contact centre technology gives agents headaches and creates disjointed customer experience, it’s time for a change.

Join this 20min live demo of Genesys Cloud CX for an agents view of:

Logging in & starting the day
Managing omni-channel interactions
Mapping the customer journey
Putting the customer first with a personalised experience

More virtual events in the Genesys Cloud CX series

11 August: Genesys Cloud CX Demo – “The Basics” – learn more

22 September: Simplifying the life of a Supervisor – learn more

13 October: A visionary workforce engagement solution – learn more

Meet the Speaker

Brett Dal Santo
Sr. Solution Consultant, ANZ
Genesys

Every year, Genesys^® delivers more than 70 billion remarkable customer experiences for organisations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service^℠ so organisations of any size can provide true personalisation at scale, interact with empathy and foster customer trust and loyalty.