CX Priorities for Insurance 4.0 in Asia-Pacific

COVID-19 is proving to be a catalyst for the digital transformation of every industry including insurance.  Companies need to transform with a sense of urgency to stay relevant and meet the evolving consumer needs.  Asia-Pacific as a region is the front-runner of that change and one of the key engines of growth for the global insurance business.  Genesys partnered with the research firm, Twimbit to take a closer look at the challenges and innovation opportunities in the region.  The research examined a cross section of companies to understand their current and future CX strategy.

Join us for this exclusive webinar and learn the key research insights including,

• How the insurance industry is transforming to keep pace with consumer expectations
• Key technologies shaping the future of customer experience in insurance
• Asia-Pacific and global best practices
• How Genesys is partnering with the world’s best to support this transformation

Register now to hear from the reports lead analyst in discussion with industry leaders on collaborating to create a new future.

Meet the Speaker