Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Xperience APAC Opening Keynote: Live from Sydney on 20 Nov. Our executive team shares how Genesys delivers agentic AI for superior experiences.
Watch the opening keynote live

Melissa Swartz

Founder, Swartz Consulting LLC

Melissa is a recognized independent consultant and expert on communication technology, including VOIP, Unified Communications, and Contact Center at Swartz Consulting, LLC and Global Tech. She offers completely independent vendor agnostic technology consulting to guide clients in selecting and implementing the best solutions for their individual needs. Specialties include VOIP, contact centers, cloud and UCaaS, on-premises, project management, unified communications, RFP creation and consulting. Melissa is a No Jitter blogger, regular speaker at Enterprise Connect, a member of the elite UC Strategies experts team, and past president of the Society of Communication Technology Consultants.