Very soon AI will dominate contact centres. Are you ready?

Learn how to take advantage of intelligent voicebots and chatbots to provide better customer service and improve customer experience while reducing costs.

  • Understand the components of AI-powered self-service.
  • Learn how to orchestrate a blended AI experience that provides a great CX.
  • Get it right, learning from past industry mistakes.

Meet the Speakers

Jody roberts

Jody Roberts
Senior Solutions Consultant, Genesys BENELUX and South East Africa

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