On-demand webinar

Orchestrating customer experiences with AI-powered technology

Get insights from Genesys, AWS and Brittany Ferries on key trends in AI, personalisation and experience orchestration

Email*

First Name*

Last Name*

Level*

Function*

Company Name*

Telephone*

Country*

State/Province*

Your Website*

City*

Job Title*

Industry*

Level of Interest*

Number of Agent Seats*

I would like someone to reach out to me

Artificial intelligence is redefining how consumers and business leaders view customer experience (CX). A recent Genesys AI report found more than 80% of CX executives believe AI will be a clear differentiator for their organisation in the future.

Join CIO, Amazon Web Services (AWS) and Genesys to learn how AI, automation and cloud services are redefining the CX landscape.

During the session, you’ll also hear from Brittany Ferries, who is reshaping the customer experience with generative AI from Genesys and AWS. You’ll gain insights into how AI is helping organisations to deliver on evolving customer expectations on the growing number of channels by enabling personalisation, enhancing self-service, and driving revenue.

Watch the session now and gain insights on:

Trends in customer experience in the age of AI

The increasing role of AI in supporting agents and supervisors

The opportunities from and benefits of AI-Powered Experience Orchestration