Introducing Genesys Messaging for Apple Business Chat Beta

Come see the benefits of Genesys Messaging for Apple Business Chat Beta with a demo powered by Kate, the Customer Experience AI. It is a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad devices.

You will learn how to use Genesys Messaging for Apple Business Chat Beta and how you can deliver the seamless, connected experiences your customers want, powered by Genesys.
You will do this by:

Leveraging a single omnichannel customer experience platform with persistent context.
Providing integrated agent assistance and a rich agent experience with full awareness and context using patented Blended AI by Genesys, including Customer Experience AI known as Kate.
Supporting key Apple Business Chat Beta features.
Get your pulse racing as you glean ideas on how to get started with Genesys Messaging for Apple Business Chat to improve customer experience.

Meet the Speakers

Alichia

 

Alichia Griffith
Senior Solutions Consultant, Genesys BENELUX and South East Africa

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