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Checklist

Plan your cloud migration roadmap

Assess your readiness to make the move and identify important gaps before you begin

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Moving to the cloud is inevitable for on-premises businesses for many good reasons. Cloud has the potential to bring a premises-based business much more successful outcomes than previously possible. But migration is a process, and you won’t get there by tackling everything at once.  

Take a long-term view of your plan before you attempt short-term changes. Prioritising what matters most to your business — and being prepared for the unexpected — is time well spent.   

Review our checklist and fill those gaps in your migration plan.

Use this checklist to help you:

  • Identify major milestones
  • Get your new KPIs in order
  • Inventory your on-premises ecosystem
  • Decide which workloads to migrate first
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Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.

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