Our technology

Latest innovations

We’re constantly innovating. See the latest customer and employee experience releases.

Trust and security

See how Genesys solutions meet and exceed modern security standards.

Marketplace

Add value and functionality fast through our AppFoundry Marketplace.

Developer tools

Extend functionality without directly using an API. No programming required.

The Genesys edge

Customer success

Choose a dedicated partner that works with you before, during and after your deployment.

CX Heroes

Join us in celebrating heroes in headsets — the agents who go above and beyond.

Beyond

A community of continuous learning and innovation for customer experience professionals.

We Can Help

Improve customer experience

Learn how to serve customers where they are and guide them on more productive journeys.

Improve employee experience

Explore ways to engage and empower your team — because helping people is a great job.

Level up your technology

Maximise your customer experience technology to reach your goals and delight customers.

Sell more

Win and keep customers with a blended approach to sales, marketing and support.

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