Unlock the next level of customer experience

Sydney, Australia

Nov 19 – 20, 2025

Reserve your place today and receive a $50 discount

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Xperience ANZ 2025: Deliver the next level of experience

Join us at Xperience ANZ 2025, the CX and AI event of the year! The premier event for customer experience leaders looking to harness the power of AI and automation to drive real business outcomes. As a trusted leader in orchestrating AI-powered experiences, Genesys brings together industry experts, customers, and partners to explore the future of CX—where AI, data, and human insight combine to create seamless, personalised interactions at scale.

Get exclusive insights from Genesys executives, industry thought leaders, and AI pioneers, dive deep into our latest AI-powered solutions, and learn firsthand from customers who are transforming customer and workforce experience and digital engagement. Whether you’re an existing Genesys customer or exploring how to modernise your strategy, Xperience ANZ will equip you with the strategies and technology to deliver the next level of experience.

We’re lining up the programming we know you value most:

See how to deliver personalised customer experiences at scale

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Keynotes

Visionary insights from CX and AI leaders

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Breakouts

Deep dives into AI, CX strategy and success stories

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Workshops

Hands-on training to maximise Genesys solutions

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Partner Sessions

Expert insights to extend your Genesys investment

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Expo Theater

Quick-hit talks on innovations and trends

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Networking

Connect, collaborate and grow your CX network

Xperience by the numbers

99%

of attendees got value from attending Xperience

98%

of attendees would attend Xperience again

99%

of attendees would recommend Xperience to a colleague