Xperience Sydney

30-31 July 2024

Your Future Accelerated

G-Summit ANZ is now Xperience ANZ
Our biggest and boldest event series yet!

Imagine a world where AI-powered technology effortlessly orchestrates contextual, efficient and personalised experiences designed for tomorrow's needs — available now. Your opportunity to differentiate and deepen customer loyalty is here. The future is now and it’s intelligent, unified and ready to accelerate your business growth.

Hilton Sydney

Hilton Sydney, George Street, Sydney NSW, Australia

Get directions

Join us in Sydney!

Tuesday 30 July: Pre-Conference Afternoon Workshops
Wednesday 31 July: Main Conference Day

Highlights at Xperience ANZ

Learn how to drive meaningful outcomes and build deeper relationships with experience orchestration, which enables you to deliver personalised customer and employee experiences at scale — the right experience at the right time, every time.

  • Explore breakthrough sessions outlining our vision, investments and partnerships that will enable you to deliver exceptional CX across every interaction.
  • Discover the latest advancements in digital, AI and journey management — and how AI-powered experience orchestration can help you break away from the competition.
  • Hear from industry-leading organisations on how they are using digital, AI, cloud and workforce engagement tools to elevate their customer and employee experience.
  • Join Genesys leadership keynotes to learn why the future is now, how to get ready for what’s next — and how we can create it together.

Join us for a day of networking with peers, industry experts and the Genesys team, throughout the event and into the evening at Xperience ANZ After Party. We can’t wait to see you!

Speakers

Mark Buckley

Vice President, Australia & New Zealand, Genesys

Peter Graf

Senior Vice President Strategy, Genesys

Tara Mahoney

Vice President, Global Healthcare Practice, Genesys

Poonam Nair

Senior AI Customer Success Manager - ANZ, Genesys

David Porter

Managing Director, Global Banking Industry, Genesys

Jenny Reichard

Senior Industry Executive, Healthcare, Genesys

Phill Townsend

Strategic Director Innovation – APAC, Genesys

Jeff Wise

Vice President Product Management, Genesys

Robyn O’Reilly

Head of Resolution Management, APAC, Genesys

Hilton Sydney

Hilton Sydney, George Street, Sydney NSW, Australia

Sponsors

Contact Information

For assistance, please contact Chanelle Fowler at chanelle@conferenceworks.com.au or call +61 3 9870 26116.