The CX+AI Event of the year
Get your ticket for just $1,795 USD through June 9.
Wynn Las Vegas
Nevada, USA
Sep 1 – 3, 2026
Why attend
Three unforgettable days of bold keynotes, hundreds of sessions and hands-on AI workshops — built for every role shaping the customer experience
Gain a clear view of how AI and experience orchestration are reshaping enterprise strategy—so you can guide investments, align priorities, and leave with a clear roadmap.
See how leading brands apply AI to transform CX into their greatest driver of loyalty and growth.
Step into immersive workshops to build skills, put AI to work and bring best practices back to your organization.
Explore innovations in AI-Powered Experience Orchestration, connect with peers and partners and learn more about the Genesys Orchestrators program.
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Make your case to attend Xperience 2026.
Justify your attendance in minutes by using the benefits above and answering the questions below.
We’ve made it easy. Use our email template to request approval and outline expected ROI and outcomes.
From customer stories to hands-on workshops, Xperience tracks are curated collections of sessions designed to spark new thinking, deepen expertise and drive action on your most critical business priorities.
Explore agentic orchestration, the technology powering a new operating model that turns CX into a growth engine.
Learn how to design and manage a hybrid workforce to improve efficiency and experience quality.
Gain practical guidance on moving pilots to production to drive measurable, enterprise-wide impact.
Discover how to apply CX best practices and AI to address your industry’s unique challenges.
Connect every conversation to the systems and teams needed to drive loyalty — not just resolution.
Understand evolving global AI and CX security standards — and how to meet them effectively.
Engage with the same content delivered in local gatherings built for connection and collaboration. Check back soon for details.
Registration is quick and easy. Lock in early bird pricing at $1,795 USD and start your travel planning today.
Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact us at GenesysXperience@genesys.com.
Genesys Xperience is an annual event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions, workshops and networking opportunities with experts and thought leaders in the field.
The fee includes pass offerings and benefits (your badge, materials and access to the keynote/breakout sessions; community expo; meals; receptions and the closing party). The registration fee doesn’t include your hotel, airfare or transportation between the hotel and airport. Credit cards are the only method of payment that will be accepted (Visa, Mastercard or American Express).
Once you register, you’ll receive information on how to book at the Wynn Las Vegas at the event rate.
Sponsoring Xperience positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more, contact our Sponsorship team at sponsorship@genesys.com.
