Discover how AI will shape the future of business and customer loyalty
Thursday 7 March | 12pm – 2:30pm
Thursday 7 March | 12pm – 2:30pm
Many CX leaders are at a cross-roads – trying to identify ways to drive business growth and customer loyalty, while managing costs. AI is hotter than ever and is quickly changing the game – widening the gap between the leaders and the laggards. It’s also bringing firepower to strategies for improving the employee experience. If we look ahead to 2030 – the landscape of business and the experiences they deliver are likely to change dramatically.
We look forward to seeing you at the Roundtable.