Genesys Global Strategic Alliances

elevate your omnichannel transformation

Partner with experts to enhance your customer experience

Genesys Global Strategic Alliances are world-class, leading companies that deliver significant expertise and market presence in customer experience and strategic areas of focus for you and Genesys. Gain access to services that elevate your transformation to an omnichannel customer experience.

Find a Global Strategic Alliance partner

Dimension Data

With more than 20 years’ experience of delivering global coverage and capabilities, Dimension Data helps you take your customer experience to the next level by leveraging the power of the Genesys Customer Experience Platform—on-premises and in the cloud.


Offering best-in-class integrated solutions, the IBM and Genesys Alliance brings you technologies to transform your engagements across customer experience touchpoints and communication channels.


Microsoft and Genesys bring together best-in-class contact centre capabilities and unified communications solutions to help you deliver orchestrated customer engagement—in every customer interaction and journey.


With unparalleled experience, comprehensive capabilities across industries and business functionalities, as well as broad research on the world’s most successful companies, Accenture works to help you find future value and growth in a digital world.

Orange Business Services

Orange Business Services, together with Genesys, offer a wide portfolio of solutions dedicated to helping you meet your customer experience objectives around satisfaction, loyalty and cost optimisation.

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