Genesys + Zoom

Seamless cloud communications for great customer experiences

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Take charge of your contact centre productivity

In this consumer-driven, hyper-connected world, contact centre agents need a simplified communication and collaboration solution that supports working from anywhere.

With the recently announced Genesys and Zoom Video Communications partnership, contact centre agents and knowledge workers have an integrated communication solution for calling, directory and presence that ensures they have the details they need, know who to reach and when they’re available to deliver exceptional customer experiences.

Take charge of your contact centre productivity with Genesys and Zoom integrated communications. Register now to watch this webinar and learn how to:

  • Increase contact centre agent productivity with integrated communications
  • Provide a seamless, simplified and more efficient agent experience
  • Enable employees to quickly find the right resources to address your customer’s needs
  • Use cloud-based customer support tools for modern experiences

Watch on-demand now. See how integrated cloud communications can enhance agent and customer experiences.

Meet the Speakers

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Niel Levonius
Product Marketing Lead

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Randy Carter
Senior Director, Product Marketing

Jeff wise

Jeff Wise
Vice President, Strategic Alliances

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