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Annemarie is a Senior Solution Consultant in the Genesys ANZ team with more than 17 years’ experience in the Contact Centre industry. As a previous operational manager and Genesys customer, Annemarie brings a wealth of frontline knowledge and appreciation of the ever-changing and critical CX journey.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
