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Nico van Eyssen is a Global Professional Services Director with 20 years of experience in the industry, heading up the Genesys Platform Migrations Business Unit. Nico leads a highly skilled and professional team focused on migration strategy, automation tool development and migration execution. His main goal is to make Genesys customer cloud journeys as frictionless and seamless as possible, therefore enabling them to rapidly adopt the latest cutting-edge technology, provided by the cloud, and all its benefits.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
