marketing-en-gb

Winning together: one customer-first mindset

Subscribe to our free newsletter and get the Genesys blog updates in your inbox.

Your 7-step programme for CX transformation

We’re all somebody’s customers. We know how we like to be treated and we’ve all had experiences that have influenced our...

Genesys

23/07/2019

Call and Contact Centre Expo 2018 Round Up

Digital transformation was the theme of the week at another inspiring exhibition of innovation at Call & Contact Centre 2018...

Genesys

27/03/2018

Gain Insights from the 2017 Gartner Magic Quadrant for Contact Center Infrastructure, Worldwide Report

As financial instability continues to affect several contact centre infrastructure (CCI) vendors, it’s understandable for IT...

Brett Rieser

22/05/2017

Step into the Spotlight for Customer Experience Innovation

Exceptional customer experience (CX) demands innovation, and it’s time to recognize your hard work in turning smart ideas into...

Genesys

15/02/2017

+44 1276 457000

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.