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Tricia Reynolds is a content strategy at Genesys with a master’s degree in public relations and extensive experience in a variety of marketing roles, including product marketing, digital marketing and community relations. She is responsible for strategically mapping the buyer’s journey and creating content that will help with the decision-making process.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
