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Danny Clarke is a senior solution consultant in the UK&I subregion of EMEA. Danny has almost 20 years of experience working with Genesys solutions, primarily as a customer in the media and retail sectors. Working now with a broad and diverse collection of Genesys enterprise-class customers and partners he is able to focus on delivering solutions that springboard a customer’s CX strategy and can help make them really stand out from the competitive crowd. Starting his professional life as a Royal Engineer in the British Armed Forces has helped to create an ethos of purpose, energy, enthusiasm, and a healthy sense of humour.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
