Your Genesys Blog Subscription has been confirmed!
Please add [email protected] to your safe sender list to ensure you receive the weekly blog notifications.
Don't Show This Again.
James Walford is the Director of Strategic Solutions at Genesys. James’ focus is to provide businesses with the expertise needed to integrate AI and digital customer experience, providing consistent and seamless customer experiences. He’s a passionate public speaker with over a decade of solid hands-on consulting experience across four continents. James takes great pride in having worked on some of the largest Fortune 500 CTI deployments, globally.