Your Genesys Blog Subscription has been confirmed!
Please add email@example.com to your safe sender list to ensure you receive the weekly blog notifications.
Subscribe to our free newsletter and get blog updates in your inbox
Don't Show This Again.
Employee Engagement Solutions Manager for Genesys in Latin America. Ricardo has more than 10 years of experience as a consultant in the customer service and service centers sector. He's committed to the customer experience and a faithful believer in the use of technology as a vehicle to generate wellness and a better quality of life for people.