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Lou Blatt is SVP Corporate Strategy at Genesys. He is a member of the Genesys Executive Committee and leader of the strategic planning process. He leads projects to grow the company through organic means as well as through mergers and acquisitions. Lou has more than 30 years of experience in the high-tech industry and has served as Chief Product Officer at ACI Payments, SVP of Business Line Management at PegaSystems, EVP of Product and Marketing at Peregrine Systems, and was a Partner at Andersen Worldwide.
Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.
