Winning together

Partner webinar series

Genesys has the foundational elements to help partners help businesses deliver personalisation in the right way — Genesys Cloud, Genesys AI and our AI orchestration. You can count on us for expertise, relationships, innovation and the right team.

Join us for our Partner webinars and keep abreast of insights to transform your business models, go-to-market strategy and offerings to maximise opportunities to realise happy customers.

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Winning Together

Join Bas Diepen, VP of EMEA Channel Sales as he gives his quarterly update on EMEA, latest promotions and success.

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Cloud First

Mika brings cloud expertise to the monthly Cloud First webinars, demonstrating customer success, innovations and the continuing story of Genesys in the cloud.

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Partner Marketing Champions

The Partner Marketing team deliver the top tips for your demand generation plans, as well as assets and campaigns for your use.

Winning Together

Join Bas Diepen, VP of EMEA Channel Sales as he gives his quarterly update on EMEA, latest promotions and success.

Date

Topic of Webinar

Register here

Feb 19, 2020

Winning Together – Partner Updates

This is the first in our Winning Together webinar series, updating you on the latest from Genesys presented by Bas Diepen, VP of EMEA Alliances and Channels. As we move to a SaaS organisation take advantage of our latest announcements in competitive displacements with PureBridge incentive plus our Microsoft partnership and how to be a successful partner in 2020

April 7, 2020

Winning Together – Partner Updates

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July 7, 2020

Winning Together – Partner Updates

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Oct 6, 2020

Winning Together – Partner Updates

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Cloud First

Mika bring Cloud expertise to the monthly Cloud First webinars, demonstrating customer success, innovations and Genesys continued story to the cloud.

Date

Topic of Webinar

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Mar 18, 2020

Cloud First

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May 13, 2020

Cloud First

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Jun 17, 2020

Cloud First

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Sept 16, 2020

Cloud First

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Nov 18, 2020

Cloud First

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Dec 9, 2020

Cloud First

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Partner Marketing Champions

The Partner Marketing team deliver the top tips for your demand generation plans, assets available to you and campaigns to leverage with your customer base

Date

Topic of Webinar

Register here

Jan 29, 2020

Apply for MDF online

Mar 26, 2020

EMEA Partner Marketing update

May 21, 2020

Strategic alliances – Microsoft and Google

Jul 23, 2020

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Sept 24, 2020

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Nov 19, 2020

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Training

EMEA Genesys Cloud Competence Centre Webinars

Our EMEA Genesys Cloud Competence Centre webinars are great for boosting your knowledge and increasing your Genesys Cloud skills. We cover a variety of topics, all designed to help you as a Genesys partner.  From architecture to demoing, we aim to make our content relative and easy to understand, setting you up for success with Genesys Cloud. In 2020, we will host a series of webinars, follow the link to find out more.

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EMEA Cloud Competence Centre Partner Training Events

During 2020 Genesys will host a combination of face to face training events throughout the EMEA region. This will include the popular Cloud Advanced Summits which are aimed at technical staff, including presales and professional services. The ECCC team will also be hosting several Developer Summits that will also be technical in nature and will focus on practical assignments. Click on the link to find out more.

Training

EMEA Partner Success Webinar - Success Planning - Boost Your Knowledge Series

The key to customer retention is helping them uncover and track measurable business outcomes through Success Planning. Learn best practices around how to create and leverage Success Plans with your customers through this Boost Your Knowledge session.  In 2020, we will host a series of webinars, follow the link to register for our first webinar.

Find all your relevant Partner information on the Partners Portal

to watch any of our on-demand webinars you'll need to be registered on the Partner Portal too, please follow the link to register

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