Customer Webinar

Is your digital CX ready for CX2020? Nordea’s is!

October 5th at 10.00-10.45 CET

Today’s consumer expects CX to be digital by default. They expect moments to be connected. Consumer expectations are accelerating – by 2020 they will not accept anything other than frictionless digital CX.

Being ready for CX2020 means getting digital engagement right today.

Join this webinar to learn how the leading Nordic bank, Nordea, is getting digital engagement right.

In this webinar you will learn:

Best practice examples and the benefits they bring to both consumer and business.
Tangible actions that you can apply to your business right now.

This is a live webinar but if you can’t make the live session register anyway and we’ll send you a link to the recording.

Meet the Speakers

Viktoria Vianden (Moderator)
Field Marketing Manager –
Nordics & Baltics, Genesys

Rik McCrossan
Sr Business Development Manager,
Genesys

Jonas Björkman
Digital Product Owner, Nordea

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+44 1276 457000

Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organisations by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements.