Today’s consumer expects CX to be digital by default. They expect moments to be connected. Consumer expectations are accelerating – by 2020 they will not accept anything other than frictionless digital CX.
Being ready for CX2020 means getting digital engagement right today.
Join this webinar to learn how the leading Nordic bank, Nordea, is getting digital engagement right.
In this webinar you will learn:
This is a live webinar but if you can’t make the live session register anyway and we’ll send you a link to the recording.
Viktoria Vianden (Moderator)
Field Marketing Manager –
Nordics & Baltics, Genesys
Sr Business Development Manager,
Digital Product Owner, Nordea