Today’s consumer expects CX to be digital by default. They expect moments to be connected. Consumer expectations are accelerating – by 2020 they will not accept anything other than frictionless digital CX.
Being ready for CX2020 means getting digital engagement right today.
Join this webinar to learn how the leading Nordic bank, Nordea, is getting digital engagement right.
In this webinar you will learn:
Best practice examples and the benefits they bring to both consumer and business.
Tangible actions that you can apply to your business right now.
This is a live webinar but if you can’t make the live session register anyway and we’ll send you a link to the recording.